It looks like Microsoft is forcing 365 login for auto discover. 2017 and later versions, please add the following Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover (x.0 corresponds to the Outlook version: 16.0 = Outlook 2016)įor Outlook 2016 version.
The fix is to create the following Registry keys on affected machine: The below registry fix resolved the problem on all system, appears the update released on Jan 9th of offce is the cause!! The below fixed it, although prior to this the only fix was to rollback the version to last Sept/October although in the case of the customer office errors on the roll back and would only rollback to the November update for some reason. To store details for when it should not even be attempting to connect to anything external! In both cases the systems are and have only ever connected to an on premise exchange, but outlook suddenly constantly prompting for credentials and on looking at the credential manager was trying We had this same prob (we are an IT Support Company) exact replica of problem last sept/oct time, started occurring on both one of our customers PC (on a network of 40+) and one of our own PCs (a totally separate network to our customers) yesterdayĪnd started occurring on another of our own laptops today. We have same problem with Exchange 2013 and Outlook 2016 for many users. OR they can close the password prompt and just click on the "Need password" in the bottom of Outlook, without entering a password. How can I make Outlook or Windows remember their credentials or, better yet, just use the credentials they used to logon the computer? Either way, they are prompted for their password the next time they open Outlook. Notice at the bottom of Outlook, which lets them into Outlook without typing a password.
Alternatively, they can close the password prompt and click on the "Need password" Of course, they can either enter the credentials and check the box to save them, which it doesn't. The affected user opens Outlook and are prompted for the password. Only happening to one of 45 users and all users are running same OS, Outlook version, and have the same domain policies. The Credential Manager does not have any entries. No passwords were changed before this problem started. Windows 7 SP1 w/Outlook 2016 in a domain connecting to an onsite Exchange 2010 server in the same domain.
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